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The Twenty Valley Tourism Association

Shipping & Return Policy



All shipments are sent via Canada Post free of charge within 24hrs of order placement. Items can be shipped to addresses outside of Canada. Customers will cover the cost of any shipments that require expedited delivery

If you have any questions regarding your order, please contact us by e-mail at or by telephone at 905-562-3636.


Customers may return, exchange, or receive a refund for their passports/products prior to the event date only. All passports must be returned in their original condition. Refunds or returns must be made in person at the Twenty Valley Tourism Association office, located at;

Vineland Research & Innovation Center
4890 Victoria Ave N
Vineland Station, ON
L0R 2E0

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